FAQ

You can easily upload your favorite videos via the companion app or by connecting the Crystal Orb to your device. Simply select the video, choose the Crystal Orb as the destination, and it will store your video in high-quality for instant playback

The Crystal Orb supports all major video formats including MP4, MOV, and AVI. This ensures your videos play smoothly without any conversion needed.

Shipping usually takes 5–14 business days depending on your location. For example, orders to Germany often arrive within just 5 days. We also provide tracking so you can follow your Crystal Orb every step of the way.

Yes! The Crystal Orb is portable and designed for on-the-go use. Carry it in your car, at home, or even outdoors, and enjoy your videos with crystal-clear sound and high-quality visuals anytime.